Terms and conditions

Please note that conditions for prices and delivery stated on the website only apply to deliveries to Denmark

Freight

Free shipping on purchase over DKK 550. If discount agreements are not applicable.
Kr 100 for purchases under DKK 550.
Not applicable to business account customers.

Delivery

We usually deliver within three working days all over Denmark and with an extra 1-day transport time to non-bridged islands. If you want a fixed delivery time, it amounts to 500 kr.
We do not deliver Saturdays, Sundays and Holidays. We can offer to send your order to another address. Similarly, we can get our freight man to put your order in a place you specify, if you are not home (at your own risk). This should be noted in the Comments Box when paying.

You can not choose different forms of delivery than our regular shipping partner.
Delivery will be to the curb or front door. If you live in a house, the shipper will deliver to your doorstep on the ground floor. If you live in a flat property, it will be delivered to the curb ie. the door of the doorway and not the door of your apartment.
IMPORTANT: If you are not home at the time of delivery, the shipper will deliver a note in your mailbox, which shows where you can pick up your package or how to agree to a new delivery date. Re-run is at your own expense. When returning, you must be at home to receive the package and pay for the resume.
When you receive your goods, please check the packaging for any visible damage. If the packaging is damaged or other visible signs of defective, you should, if possible, make a note on the waybill and obviously acknowledge – subject to any damage to the contents. You can also refuse to accept the goods. Contact I.S.E. info@italiensksmagexperience.com and announce that you have declined the item. All transport damage must be notified immediately.

Return and exchange

According to the Consumer Contracts Act, Part 4 Right to cancel, points 4-5, food and beverages are not covered by return when (iv) the supply of goods which are liable to deteriorate or expire rapidly;
(v) the supply of sealed goods which are not suitable for return for health protection or hygiene reasons and which were unsealed after delivery.
Gift vouchers, wine tasting tickets and other forms of entry events can not be returned or exchanged.

Prices and payment

All prices are in Danish kroner and incl. applicable taxes. Subject to misprints and sold out items.
Payment by card is subject to the rules of the Internet. All personal information is encrypted.
You will receive your invoice per mail and delivery slip attached to your order.

Personal information

The personal data are registered with I.S.E. until you unsubscribe it after which the information is deleted.This information is treated confidentially and is protected by applicable personal data law.
As registered with I.S.E., you are always entitled to object to the registration and you are entitled to insight into what information is registered about you. These rights are in accordance with the Personal Data Act and inquiries in connection with this are addressed to I.S.E..
For companies, public organizations or associations that register in our database, the same data law applies, however, CVR will be required. No. added to our database.
Whether you buy or do not buy in the shop at www.italiensksmagexperience.com and complete the payment, I.S.E. can never store information such as card number, reg.no, and password for the different payment options.

Age limit

You must be at least 18 years old to shop at www.italiensksmagexperience.com. If you are under 18, you must consent to your parents. Upon acceptance of your order, you confirm that you have at least 18 years of age on the day of your order. Upon delivery of the ordered goods, proof of age may be required by displaying a valid driving license, ID card or similar image documentation.

Order confirmation

As soon as you go to the payment, you can see the end of your trade, as you accept and pay you will see an order confirmation on the screen.
Print the order confirmation in case of errors or omissions.

Pictures

The images shown in this catalogue may be slightly different from the related products.
We note that vintage images shown on images may differ from the current vintage mentioned in the detail text of the product code. Similarly, alcohol percentages, grape varieties and the like may vary.

We hope you are satisfied with our service and products.

I.S.E. ApS
8240 Risskov
Danmark
CVR: 39085003

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